BEFORE YOU ENJOY OUR PILS WE HAVE
ONE MORE QUESTION:
HAVE YOU REACHED THE LEGAL AGE OF
16 YEARS TO CONSUME BEER?
Yes
No
You are only permitted to visit this website
if you have reached a minimum age
of 16 years.
SHIPPING AND RETURNS
Your shipping carton

Packages are normally delivered within 3-10 working days after payment is received via GLS (with shipment tracking option). Packages are only delivered if a person is present who can sign to confirm receipt of the package. Therefore, please provide a delivery address where someone is sure to be present to accept the package (workplace, acquaintances, relatives etc., if you are not at home during the day). Packages returned due to multiple delivery failures will be invoiced.

 

Our products are always solidly and securely packed. Should damage occur in transit despite our best efforts, we ask that you report it to beer@trumer.at (with photo attachment) within 5 working days after delivery. Unfortunately, returns requested at a later time or without proof cannot be replaced at no cost.

SHIPPING COSTS

Beer box shipping (within Austria):

EUR 7.00 per box

Shipping for glasses and accessories

(within Austria): EUR 5.50

(free shipping for orders of EUR 100.00 and up)

For combined orders of beer and glasses/accessories (within Austria):

EUR 12.70 or EUR 7.20 (for orders of EUR 100.00 and up)

Shipping for glasses/accessories (within the EU):

EUR 13.00

Shipping for glasses/accessories (non-EU countries):

EUR 50.00 (incl. customs fees)

Delivery is only available within Europe. Please understand that we can only ship BEER within Austrian borders. Beer orders from abroad will be cancelled.