Packages are normally delivered within 3-10 working days after payment is received via GLS (with shipment tracking option). Packages are only delivered if a person is present who can sign to confirm receipt of the package. Therefore, please provide a delivery address where someone is sure to be present to accept the package (workplace, acquaintances, relatives etc., if you are not at home during the day). Packages returned due to multiple delivery failures will be invoiced.
Our products are always solidly and securely packed. Should damage occur in transit despite our best efforts, we ask that you report it to firstname.lastname@example.org (with photo attachment) within 5 working days after delivery. Unfortunately, returns requested at a later time or without proof cannot be replaced at no cost.
Beer box shipping (within Austria):
EUR 7.00 per box
Shipping for glasses and accessories
(within Austria): EUR 5.50
(free shipping for orders of EUR 100.00 and up)
For combined orders of beer and glasses/accessories (within Austria):
EUR 12.70 or EUR 7.20 (for orders of EUR 100.00 and up)
Shipping for glasses/accessories (within the EU):
Shipping for glasses/accessories (non-EU countries):
EUR 50.00 (incl. customs fees)
Delivery is only available within Europe. Please understand that we can only ship BEER within Austrian borders. Beer orders from abroad will be cancelled.